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How do I restore a backup of my website with AutoBackup?

On every shared hosting plan you can use our backup tool AutoBackup for the recovery of server backups for free, these backups are made daily automatically. You can restore a backup of both the files within your hosting plan and the MySQL databases up to 30 days. This manual explains which steps you need to take.

Restore backup of website

Before you restore the backup, it is advisable to decide whether you want to lose the current data. Any changes in your website made after the backup date will be overwritten, for example reactions, page and blog changes but also orders in your webshop (this is often stored in the database). If you literally want to go back to the date of the chosen backup, it is advisable to go to the cPanel filemanager to the folder where your site is located and moving or deleting the files of the website. This is because Autobackup only overwrites files when you request this but will not delete files that are not in the backup.

Steps

Step 1. Log in to cPanel.

Step 2. Click on AutoBackup under the category 'Files'.

Step 3. You are on a new screen. You will now see the Dashboard from which you can go to Databases, Files and Email. You can find the backups of the databases under Databases and the files under Files.

Step 4. Click on Files.

Step 5. You will see here on the left an overview with the available backups of the files, sorted by date, from new to old. On the right side you can see the history of previous backups that have been restored.

Step 6. Click in the left on the date of when you want to restore a file backup. You will now see a new overview.

Step 7. You can navigate through the folders by clicking on the folders. With the back button you can go back to the previous screen. Then select the folders and their content that you want to restore by placing check marks next to the corresponding folders and files and clicking on Restore selected files. For the primary domain this folder is alwasy the public_html. If you want to put everything back in your package (including e-mails), click on Full restore.

Step 8. You will now get a popup with Restore options. Select Overwrite files so that files that have been updated are replaced with the version from the backup (if you do not want this leave this option). If you want to restore the old version of files but do not want to overwrite the current files then you choose the option Alternate restore.

Step 9. Depending on the amount of files you want to restore, the process may take a while. If something goes wrong during the repair or download, please contact us. We are happy to help you!

Step 10. When the recovery of the backup is complete, click on Databases at the top of the screen.

Step 11. You will see here on the left an overview with the available backups of the databases, sorted by date, from new to old. On the right side you can see the history of previous backups that have been restored.

Step 12. Click in the left on the date of when you want to restore a database backup.

Step 13. Click on Start restore on the right.

Step 14. The selected databases are now being restored. Depending on the amount of databases and the size of each database, it may take some time. If something goes wrong during the repair, please contact us. We are happy to help you!

Step 15. After the database backup has been restored, no database user is connected to this database. It is important that you now reconnect the current database user with this database. You can do this via Back to cPanel -> MySQL databases -> Add user to database.

N.B: Step 5 of the knowledge base article How do I create a MySQL database?

 

This knowledgebase article was last updated on: 19 April 2019

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