Questions? We're happy to help

Why is my website running on an insecure version of PHP?

Is your website showing an error saying your current PHP version is unsafe? This is possible if you use PHP version 7.2 or older. If you still use these PHP versions, it is time to update your website to a new, safe PHP version.

PHP update required

Why is my PHP version unsafe?

PHP versions 5.6, 7.0 and 7.1 have been declared End of Life since 2019, and 7.2 will be from the end of 2020. We therefore recommend using PHP version 7.3 or 7.4. These PHP versions are faster and have a longer lifespan compared to it's predecessors.


How can I change my PHP version?

The best course of action is to change your PHP version to a higher one. If the PHP version you currently use Native, 5.6, 7.0, 7.1 or 7.2? Try updating the PHP version to 7.3 or 7.4 and check your website(s). If your website shows errors or is otherwise not suited for PHP versions higher than the currently used version you can change the PHP version back instantly. 

Also readHow do I change my PHP version?


What do I do if my website is not suited for PHP 7.3 or 7.4?

It is important that you restore the PHP version to the previously set PHP version as soon as possible. You can, when your website is working again, update your CMS such as WordPress. If your CMS is installed using Softaculous, Softaculous will always try to keep this up-to-date (this excludes the PHP version). If this is not the case, you can contact [email protected] so we can help you restore the automatic update process.

This knowledgebase article was last updated on: 29 September 2020

Did this article help you?


Ga naar onze statuspagina voor een overzicht van recente storingen en onderhoud.

Opening hours

Maandag — vrijdag 9:00 — 17:00